Terms and Conditions

Last updated: 31.01.2025

1. Scope of Services

Taxi Airport Innsbruck offers a variety of services including airport transfers, private taxi services, and shuttle rides within the region. We provide these services to individuals and groups, ensuring a safe and reliable experience.

2. Booking Process

All bookings must be made through our online platform, over the phone, or by email. When you complete a booking, you confirm your acceptance of these terms and conditions. A confirmation email will be sent to the provided contact details with the booking reference and details.

3. Payment Terms

Payment for services can be made via credit card, bank transfer, or other accepted methods. Full payment is required prior to the provision of services, unless otherwise agreed. All payments must be made in the agreed currency.

4. Cancellation Policy

Customers may cancel their booking up to 24 hours prior to the scheduled pick-up time for a full refund. Cancellations made within 24 hours of the scheduled pick-up time are subject to a fee. For no-shows, no refund will be issued. Please contact us promptly for cancellations or changes to your booking.

5. Pricing

Our prices are subject to change based on demand, vehicle availability, and route specifics. All confirmed prices are final for the booking period and include applicable taxes and fees. Additional charges may apply for extra services or requests.

6. Passenger Responsibilities

Passengers are expected to behave in a courteous and respectful manner throughout the journey. Any aggressive or disruptive behavior may result in termination of the ride without refund. Passengers are responsible for ensuring that all passengers comply with the safety and comfort standards during the ride.

7. Delays

While we strive for punctuality, we are not responsible for delays caused by factors such as traffic, weather, or other external circumstances. We will, however, keep you informed of any significant delays.

8. Liability and Limitations

We are not liable for any damages, personal injury, or loss of property during transportation unless caused by our negligence. Taxi Airport Innsbruck is not responsible for lost or damaged personal items left in the vehicle after the ride has concluded.

9. Force Majeure

We shall not be held liable for any delays, failures, or cancellations due to circumstances beyond our control, including but not limited to natural disasters, strikes, or accidents.

10. Data Privacy

We are committed to protecting your privacy. All personal data collected during the booking process will be used solely for processing your bookings and providing you with our services. We comply with data protection laws and will not share your information with third parties without your consent, except when required by law.

11. Amendments to Terms

Taxi Airport Innsbruck reserves the right to modify these terms at any time. Any updates will be posted on this page and will apply to all bookings made after the posting date. Please review these terms periodically to stay informed about any changes.

12. Governing Law

These terms and conditions are governed by Austrian law. Any disputes related to these terms will be resolved in accordance with Austrian jurisdiction.

13. Contact Information

If you have any questions or concerns regarding these terms and conditions, please feel free to contact us: